Effective Date: May 20, 2025

Last Updated: May 20, 2025

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Scope

This policy applies to:

• Visitors and users of our website: www.iitsol.com

• Authorized users of the Pearl mobile application, which interfaces with organizational ERP systems

Information We Collect

 

A. Through Our Website

We may collect:

• Name, email address, and phone number (via contact forms)

• Browser and device information

• IP address and usage analytics (via standard cookies)

 

B. Through the Pearl Mobile App

We access and interact with ERP system data, including:

• Sales enquiries, commercial offers, orders, and leads

• Budget performance summaries

• Daily/monthly employee attendance views

• ERP login credentials (for authentication purposes only)

 

C. User Actions in the App

Authorized users can:

• View ERP data in a mobile-optimized format

• Update the status of enquiries and commercial offers

• Create new leads or related data entries

Note: All such actions are recorded directly in the organization’s ERP system. Pearl does not store this data outside the ERP environment or transmit it to any third party.

D. User Authentication in the App

Users must log in using their existing ERP credentials.
Pearl does not manage or issue credentials independently.
Authentication is securely handled through your organization’s ERP system or a secure API.

 

How We Use Your Information

• To respond to queries and service requests from website visitors

• To provide authorized users access to ERP data via the Pearl app

• To allow ERP users to update enquiry statuses, create new leads, and view business data on mobile

We do not use your data for advertising, resale, or tracking.

 

Data Storage and Transmission

• Pearl does not store data permanently on mobile devices

• All ERP data is transmitted over secure channels (e.g., HTTPS, secure APIs)

• Website form data is handled securely and is not shared externally without consent

 

Third-Party Services

• We do not use third-party advertising services or trackers

• Basic web analytics may be used to improve user experience

 

Data Security

We implement security measures appropriate to the sensitivity of the data:

• Encrypted transmission channels

• Credential-based access

• Secure hosting environments

 

User Responsibilities

For ERP users accessing the Pearl app:

• Keep your ERP credentials confidential

• Use the app in accordance with your organization's data policies

• Report unauthorized access to your IT administrator

 

Your Rights

Depending on your region and applicable law, you may have the right to:

• Request access to your data

• Request correction or deletion of data

• Withdraw consent (where applicable)

 

To exercise these rights, please contact us via the details below.

 

Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised effective date.

 

Contact Us

Industrial IT Solutions Pvt. Ltd.
5th Floor, Tower B, Vatika Mindscape, Faridabad, Haryana – 121003

📧 Email: contact@iitsol.com
📞 Phone: +91 9818997902
🌐 Website: www.iitsol.com